The Personal Data Protection Act 2010 (“the Act”) was passed by the Malaysian Government to regulate the processing of personal information in commercial transactions and has came into operation on 15th November 2013. In compliance with the Act which was gazetted in November 2013, we are taking all steps to ensure that all personal data and information within the meaning of the Act is securely maintained. Ivory Properties Group Berhad (Company No. 673211-M), which includes the holding company, subsidiaries, associated, related and affiliated companies, whether present or future, (“Ivory Group”) shall comply with the Act.

A. Ivory Group views and treats all Personal Data as important private and confidential information.
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B. Ivory Group has been exercising a standard guideline and procedure in procuring and maintaining allthe personal datum collected, as well as regulating its processes, uses, disclosures, transfers andstores of your Personal Data.
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C. The management and employees of Ivory are responsible for ensuring observance of the obligationsresulting from the data protection guidelines and compliance with the local Data Protection Legislation.

Please find the following information useful in your understanding in relation to Personal Data ProtectionAct 2010:-

1.1 Personal Data are those all datum/information procured and obtained from you directly or indirectly.

1.2 During the course of a transaction and dealings with Ivory Group, Personal Data will be requested and procured from time to time. Ivory Group through their employees or permitted or assigned third party agents and appointed advocates & solicitors may share the Personal Data with its group of companies, associated and affiliated companies with each other and use in accordance and compliance with this Privacy Policy. This Personal Data obtained shall be utilised in connection with other data or information to enhance Ivory Group’s various services and products sales, promotions and advertising.

2.1 Ivory Group may collect a variety of your Personal Data at each transaction or at anytime after a transaction, which may include but not limited to the following:-
(i) Name;
(ii) National Registration Identity Card Number/ Passport Number;
(iii) Postal address;
(iv) Telephone number;
(v) E-mail address;
(vi) Gender;
(vii) Occupation;
(viii) Race and religious beliefs;
(ix) Salary range;
(x) Contact preference;
(xi) Credit card or bank account information;
(xii) Medical information;
(xiii) Promotional/Advertising updates;
(xiv) Details of Financier;
(xv) Purchase price and particulars of property(ies) purchased; and
(xvi) Rental terms and particulars of units/lots rented out as per Tenancy Agreement.

3.1 All Personal Data collected by Ivory Group shall be utilised in the following manner which shall not be exhaustive:-

i. to facilitate the process in preparation of necessary documentation in relation to the transacted matter;
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ii. to post and inform Ivory Group’s latest product announcements and upcoming events and to allow Ivory Group to enhance various services and products sales, promotions and advertising; (Please let Ivory Group know in writing if you do not wish to be informed on such updates)
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iii. to send important notices, e-mails, letters or sms, like communications for the following transactions:-
a. sales and purchases;
b. tenancies and leases;
c. property management;
d. membership;
e. invitation to attend special project preview and functions or events; and
f. to vary Ivory Group’s terms, conditions and policies.

NOTE: Personal Data shall be utilized for internal purposes such as auditing, data analysis, and research to enhance IVORY GROUP's various services and products sales, promotions and advertising and valued customer communications.

3.2 Ivory Group may share your Personal Data with Ivory Group’s permitted, assigned or approved third party service providers that provide services such as facilities or credit funding, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessment of customer interest in Ivory Group’s various services and products sales, promotions and advertising and conducting customer research or satisfaction surveys.

4.1 Ivory Group takes the necessary precautions to its best endeavour, both administrative and technical to safeguard all Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.

5.1 We will retain your personal data for the period as necessary to fulfill the many different purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.
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5.2 In ensuring that all datum or information procured or obtained and preferences are up to date, complete and accurate all data provider shall have the right and access to update, amend, vary or delete it’s personal data and information and preference by written notice to Ivory Group Sales & Marketing Department / Credit Control Department at the following address or e-mail:-

Marketing Department / Credit Control Department
Ivory Properties Group Berhad
Ivory Tower @ Penang Times Square,
81-11-1, Jalan Dato’ Keramat,
10150 George Town,
Penang, Malaysia.
Tel: +6(04)-210 8000
Fax: +6(04)-227 7888
E-mail: dataupdate@ivory.com.my

5.3 Ivory Group reserves the right to decline such request to update, amend, vary or delete the Personal Data in the event to process such requests are unreasonable, repetitive, require disproportionate technical effort, may affect the privacy of others, impractical, illegal, unjust or for which access is not otherwise required by the Law of Malaysia.

5.4 Ivory Group reserves the right to update, amend and vary this policy from time to time. Any material changes will be posted on our website: www.ivory.com.my with the updated Privacy Policy.